This study aims to develop an English workbook for hospitality students, particularly for Front Office communication. The research employed a Research and Development (R&D) method using the ADDIE model, focusing on the Analysis, Design, Development, and Implementation stages. The subjects of this study were eleventh-grade students of the hospitality program at a vocational school in Bogor. Data…
Vocabulary is one of the most essential elements in language learning, especially for those who work in communication-based fields such as front office staff. The tittle of this reserach is vocabulary learning strategies applied by front office staff. This study aims to identify and analyze the vocabulary learning strategies used by front office staff in carrying out their professional duites. …